![]() MailEssentials queues can be accessed by navigating to Start > Run > compmgmt.msc ( Enter ) then to Services and Applications > Message Queuing > Private Queues. This article provides the steps needed to purge the above Anti-Spam and Anti-Virus Scan Engine queues when queue message processing fails and the message build-up continues to grow on the above-mentioned queues. There can be instances where messages continue to build up in the queues that are used for holding emails waiting to be written to the dashboard logs. ![]() It is normal that during peak hours when mail flow is high, the number of messages in the queues starts to increase, but return to zero after a short time. ![]() If MailEssentials fails to write data into a queue three times, it will then put it in the recovery queue which will be re-processed after a restart of the GFI MailEssentials services or of the server. MailEssentials utilizes the Microsoft Windows Private Message Queues ( MSMQ ) to cache data which will need to be written into various databases.
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